In case of flight delays, what does Southwest prioritize for affected passengers?

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Southwest Airlines places a strong emphasis on customer service, especially during flight delays. When passengers experience delays, the airline prioritizes offering alternatives and rebooking options to ensure they can reach their destinations as smoothly as possible. This could involve rebooking passengers on the next available flight or providing options for connecting flights, allowing impacted travelers to continue their journeys with minimal inconvenience.

This approach is consistent with Southwest's overall commitment to flexibility and customer care, aiming to keep travelers informed and moving rather than leaving them without options. While providing complimentary meals or compensation might be appreciated, the primary focus during delays is on re-establishing travel plans and ensuring that affected passengers have viable alternatives to get to their intended locations.

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