What is the Southwest Airlines' cancellation policy for non-refundable fares?

Prepare for the Southwest Airlines Test 2 with engaging flashcards and multiple choice questions. Each question includes hints and explanations to guide you. Boost your confidence and ace your exam!

The cancellation policy for non-refundable fares at Southwest Airlines allows customers to cancel their flights and receive travel funds that can be used for future travel instead of a cash refund. This means that if a passenger cancels a non-refundable ticket, they won’t get their original payment back. Instead, they will be credited with travel funds, which can be applied towards future flights with Southwest. This is a distinctive aspect of their policy, as many airlines may not offer any refunds or travel credits for non-refundable tickets.

In contrast, other options presented do not align with Southwest Airlines' policy. The notion of free cancellations for any reason is misleading for non-refundable fares, as these fares do incur specific conditions. Claiming that all fares are fully refundable is incorrect because non-refundable fares specifically denote a lack of entitlement to a cash refund. Lastly, suggesting that changes must be made 24 hours prior to departure does not reflect the broader flexibility that Southwest offers within certain time frames.

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