Southwest Airlines (SWA) Test 2 Practice

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• To extinguish an electronic device battery fire, which two substances should be used?
• When booking a flight with Southwest, what should be noted regarding points accumulation?
• In the 700 aircraft, what does 'ABAs for A' refer to?
• In what situation might a flight attendant command an evacuation?
• What is an acceptable response when you notice a potential safety issue before takeoff?
• Which type of aircraft does Southwest Airlines primarily use?
• What is the primary method of customer service for Southwest Airlines?
• What sort of first aid item is a triangular bandage specifically used for?
• What important steps must be briefed to ABAs while following the planned emergency checklist?
• What reward do first-time Rapid Rewards members receive upon signing up?
• Whom should a flight attendant contact for assistance with a very ill passenger onboard?
• If there's an inability to reach pilots on the interphone, which is NOT a recommended action?
• Which of the following is included in the benefits for A-list members?
• What is the first step in the RRM model when a suspicious item is found on board?
• What is NOT included in the items typically found in a First Aid Kit?
• If you find a box cutter in the liquor kit during your preflight duties, what action should you take?
• How do compressions differ on a baby compared to an adult?
• How does Southwest Airlines handle flight cancellations?
• What should you do if you notice a white powder substance on the counter next to the sink in the lavatory?
• Which of the following best describes the emergency response hierarchy?
• What is classified in Class 6 of hazardous materials?
• What action is recommended during a smoke situation?
• On the 737-700 aircraft, where are the radio headset jacks located?
• How does Southwest Airlines generally handle overbooking situations?
• What is the first action to take if a customer is conscious during a medical emergency?
• When dealing with an aggressive passenger, what is the best response?
• If a customer reports that their seatback won't stay upright, what is the first action to take?
• How much time do flight attendants have for an evacuation?
• What unique boarding process does Southwest Airlines use?
• What indicates a second degree burn?
• Which type of bandage in the FAK is 4 inches wide?
• What is the brace position for the rear-facing jumpseat?
• What phrase is part of evacuation commands?
• What is NOT a command related to blocked exits during an evacuation?
• If oxygen masks deploy suddenly during cruise, what is your immediate priority?
• Which class of fire can be extinguished with an H2O extinguisher?
• What turbulence level is indicated when drinks are starting to splash out of cups in the galley?
• Who is the current CEO of Southwest Airlines?
• For CPR, what is the purpose of performing compressions?
• As the "B" FA, what is the first action to take upon noticing an improperly sealed aft galley service door during pushback?
• As the "A" FA, should you attempt to close and secure the door upon seeing light between the door and the fuselage without notifying the captain?
• What should be performed on a pregnant woman who is unable to speak and appears to be choking?
• Which bandage is specifically noted for being non-inflatable?
• If intercoms are inoperable, what alternative methods can be used to communicate with the pilots?
• How frequently should flight attendants update passengers during an ATC hold?
• How does Southwest Airlines differentiate itself from competitors?
• In emergency situations, what is recommended for assessing breathing?
• What type of extinguisher should be initially used on electronic device fires?
• What are the guidelines for shipping freight with Southwest Airlines?
• What is Southwest Airlines' main strategy for customer loyalty?
• How does Southwest Airlines approach diversity and inclusion?
• What is the importance of performing the abdominal thrust during choking emergencies?
• What class do gases fall under among hazardous materials?
• What type of travel does Southwest Airlines mainly target?
• When dealing with an intoxicated passenger, which step involves communicating with the crew?
• What is the recommended compression rate for CPR?
• What are the two steps to clear an obstructed airway for an infant?
• What is the brace position for the forward-facing jumpseat?
• What does an adhesive tape 1 inch roll typically assist with?
• What does the "Wanna Get Away" fare refer to?
• What key action should be taken first after identifying a potential fire hazard onboard?
• What is the appropriate action when you see a passenger standing up during taxi?
• In a cabin temperature situation where the captain is unreachable, what should you do next?
• What should you do if you notice an unauthorized individual walking down the jetway?
• What does the RRM model encourage flight attendants to do?
• How has Southwest Airlines responded to customer feedback?
• During a fire emergency, what must be secured to a passenger experiencing shortness of breath?
• In the RRM model, what does the letter 'B' stand for?
• What should passengers do when they hear the command "Leave Everything" during an evacuation?
• How often does Southwest Airlines update its services and policies?
• What is the classification of materials deemed as radioactive?
• Which scenario requires immediate first aid attention?
• Which action is not required before opening an aircraft door?
• What is a significant benefit for customers booking directly through Southwest Airlines?
• What is the procedure if a flight is delayed or canceled?
• What should be done to monitor after attempting to reach the captain via interphone if unsuccessful?
• What are the steps to properly operate the H2O extinguisher?
• What is a key feature of Southwest Airlines' pricing model?
• How are flight routes determined for Southwest Airlines?
• What distinguishes Southwest Airlines from traditional airlines?
• How often does Southwest Airlines operate flights on average?
• What threat level is indicated by a situation involving an angry passenger who begins to push and hit you?
• What policy does Southwest Airlines have regarding pet travel?
• Which statement best describes Southwest Airlines' approach to flight cancellations?
• What feature is popular among Southwest Airlines customers regarding changes?
• What is the primary responsibility of ABAs during an emergency?
• What resource can be consulted if an unknown substance is discovered on the aircraft?
• If a flight attendant notices something wrong with the cabin door seal, what is their immediate action?
• How should you communicate a serious issue like a fight in the cabin?
• What should you do if a young gentleman is walking down the jetway without any identification?
• What feature does Southwest Airlines offer as part of their check-in process?
• What types of initiatives does Southwest Airlines promote for environmental sustainability?
• What travel class does Southwest Airlines primarily operate?
• What is Southwest's frequent flyer program called?
• What is the primary geographic market served by Southwest Airlines?
• Can a condition be classified as both a sign and a symptom?
• What benefit does the A-list tier in Rapid Rewards provide to frequent travelers?
• Why is it important for passengers to be in the brace position during a potential impact?
• What type of customer service approach does Southwest Airlines emphasize?
• Where is the emergency checklist located on the 800/Max8?
• Which of the following is an example of a Class 3 material?
• What does the number 4 ABA do on life craft equipped planes?
• What does Southwest Airlines provide to passengers with non-refundable fare cancellations?
• What is classified as Class 5 hazardous materials?
• What route does Southwest Airlines primarily focus on for operations?
• Which procedure is the first step in the emergency evacuation process?
• How does Southwest Airlines handle flight delays?
• How many PPE kits are included in the cabin clean-up bag?
• If a passenger throws their cell phone in the aisle and shouts "fired!", what is the immediate action required?
• What does Southwest Airlines value in their corporate culture?
• Who is responsible for activating emergency lights during an evacuation?
• Where is the planned emergency checklist located?
• What is the policy of Southwest Airlines regarding cancellations?
• When ordered to evacuate, what should the "B" flight attendant do first?
• In case of flight delays, what does Southwest prioritize for affected passengers?
• What does the acronym D O T S stand for in the context of passenger assessment?
• During pushback, if a passenger is in the rear lavatory, who needs to be notified that the cabin is unsecure?
• What role does technology play in Southwest Airlines' operations?
• If the primary exit is blocked by debris and fire, what is your secondary exit?
• What does Southwest Airlines do to ensure on-time performance?
• What initiative has Southwest implemented to enhance customer service experience?
• What action should be taken if pilots are unresponsive after trying to communicate in other ways?
• Which exit should the "A" flight attendant command for evacuation?
• What is the name of Southwest Airlines' mobile app?
• What type of feedback does Southwest value most in their operations?
• In the event of a cabin decompression, which action should be prioritized?
• In the event of an emergency command to "Evacuate," what is the most important factor?
• What type of battery is associated with safety protocols on Southwest Airlines?
• What is the process for earning a Companion Pass in Rapid Rewards?
• What is a key element of Southwest Airlines' culture?
• What type of in-flight service does Southwest Airlines provide?
• Before operating your emergency exit, what is the first step?
• Who among the listed travelers is permitted to be armed on board?
• What should you do if you encounter a blocked exit during evacuation?
• What is the correct way to turn the knob of the POB when assisting a passenger with shortness of breath?
• Where do the pads of the AED go on an infant?
• What action should be taken if a fire is detected in the cabin?
• What does the term "737 MAX" refer to within Southwest Airlines?
• What is the maximum weight limit for checked baggage on Southwest Airlines?
• How should a flight attendant behave in the case of a lengthy tarmac delay?
• What piece of equipment can be assembled quickly to assist with rescue breathing?
• What is the primary focus of Southwest Airlines' business model?
• How many breaths should be given after 30 compressions during CPR?
• What is the proper procedure if a flight attendant cannot communicate with the pilots?
• What constitutes eligible flights for earning Companion Pass?
• What is a common feature of Southwest Airlines' inflight service?
• What type of meals does Southwest Airlines offer for in-flight service?
• Which of the following is NOT included in the 30 second review for an evacuation?
• What is the Southwest Airlines' cancellation policy for non-refundable fares?
• Are pets allowed in the cabin on Southwest Airlines?
• If the captain does not respond to the interphone, what is your first action?
• Can customers book flight packages that include hotels and rentals with Southwest?
• What is one item included in the First Aid Kit (FAK)?
• What is classified as Class 4 hazardous materials?
• Where is Southwest Airlines' corporate headquarters located?
• Upon seeing a passenger behaving erratically, what is the priority action you should take?
• How much water is needed to prepare a containment bag?
• What is one benefit of flying with Southwest Airlines?
• What action should be prioritized for a conscious customer during a medical emergency?
• What is indicated by 'ABAs for C' on the 700 aircraft?
• What form of entertainment is available on Southwest flights?
• What should be done with a passenger who entered the lavatory during pushback?
• Which class of hazardous materials includes explosives?
• How do Rapid Rewards members earn points?
• What feature of the Southwest Airlines mobile app enhances passenger experience?
• Which item in the FAK is commonly used for cutting bandages?
• What is the primary focus of Southwest Airlines' marketing strategy?
• What unique aspect sets Southwest Airlines apart from many other airlines?
• What immediate action should a flight attendant take after hearing "BRACE, BRACE, BRACE" from the captain?
• When should flight attendants begin communicating updates to passengers regarding an ATC hold?
• Which of the following is NOT part of the Four B's of first aid?
• Before opening any aircraft door, what is the first action you must take?
• Does Southwest Airlines offer any military discounts?
• What is the main hub for Southwest Airlines?
• If a passenger is exhibiting slurred and confused speech, does this indicate a need for first aid?
• When extinguishing an electronic fire, after using a halon extinguisher, what should follow to ensure safety?
• What ranking does Southwest Airlines typically hold in customer satisfaction?
• What should you do if a passenger ignores your directions to return to their seat while delayed on the tarmac?
• What is Southwest Airlines' policy regarding group travel?
• What should passengers do when instructed to "Jump" during an evacuation?
• What should the "A" flight attendant hear from pilots after hearing 4 high-low chimes?
• If a passenger is acting listless and oxygen masks deploy, what should be your first action?
• Who are always seated closest to the exits on a flight?
• What must be done to a PED that has just been extinguished before placing it in a containment bag?
• What is the first step to take before opening any aircraft door?
• How does Southwest Airlines promote employee engagement?
• What is the correct command to shout during a brace position?
• What is essential for performing high-quality chest compressions?
• After a crash landing, what is essential to maintain safety on board?
• What is your responsibility regarding hazardous items discovered on the aircraft?
• What equipment can you use to manage an unruly passenger who is acting violently?
• In what year did Southwest Airlines go public?
• What classification do flammable liquids fall under?
• Which of the following best describes Southwest's check-in timeline?
• What does CAB stand for in emergency response procedures?
• What characterizes a third degree burn?
• What action should be taken if there are signs of severe bleeding?
• What does "TNT" stand for in the context of emergency protocols?
• Which action is not appropriate when a passenger refuses to comply with safety directives?
• Can a passenger initiate an evacuation?
• What type of fare allows customers to earn "Anytime" points in Rapid Rewards?
• If the top seal of the forward-entry door does not appear flush, who should you contact?
• Can passengers change or cancel their flights without a fee on Southwest?
• How many points are required for a free flight on Southwest Rapid Rewards?
• When using a halon extinguisher, how should it be aimed?
• After the captain advises to prepare the cabin, where do you need to go to get info from the "A" flight attendant?
• What is the emergency procedure for an overheated electronic device?
• What is the secondary exit for all crew members on the aircraft?
• What does it mean for a flight to be "available for purchase" on Southwest?
• What do passengers receive if they are unwillingly denied boarding because of overbooking?
• What is the primary action taken first during a choking emergency?
• How should you respond if a passenger discreetly asks for help by handing you a note?
• Which type of fire can you combat using water?
• When was Southwest Airlines founded?
• What type of maintenance does Southwest Airlines perform on its fleet?
• How often should updates be given to passengers during a tarmac delay?
• Which of the following is a notable community engagement initiative by Southwest Airlines?
• During a smoke and fire emergency, what is the recommended action?
• As the "A" flight attendant during an aircraft evacuation, from which exit do you command the evacuation?
• What does 'ABAs for B' indicate in the context of the 700 aircraft seating?
• How does Southwest Airlines approach environmental sustainability?
• What is the first step after a passenger becomes intoxicated and disturbs others?
• What is the purpose of ammonia inhalants found in the FAK?
• What must be done if the chest does not rise and fall during rescue breathing?
• Which class of hazardous materials includes corrosives?
• If you notice unusual behavior among passengers, what should be your first step?
• A young unaccompanied minor starts choking on candy. What should you do?
• When someone starts a fight in the back row during cruise, how should you inform the flight deck?
• On the 737-800 aircraft, where can radio headset jacks be found?
• What is the purpose of the 30-second review prior to takeoff and landing?